Privacy

We at TheKidsMode are committed to upholding your privacy protecting you information, and providing a secure site for e-commerce transitions. We take your security on our website very seriously. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2018.

Personal Information We Collect

When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website and information about how you interact with the website. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions occurring on the website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the website.

What do we do with your information?

We use your information to provide you with the goods you have ordered from us. Where you have indicated that you would like us to, we will retain your information to offer you products that are likely to be of interest to you. If you opt out of receiving these updates, we respect your decision and we will not send you marketing communications.

The personal information that we hold will be held securely to maintain its confidentiality, integrity and availability in accordance with our internal security policy and the law. We will not share your information with any third party. We shall only disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

We do not collect any sensitive personal data as defined by the General Data Protection Regulation or Data Protection Act.

Internet Security

Our website uses the latest SSL (Secure Sockets Layer) encryption technology to impede third parties decoding your information. This is one of the most advanced security measures available to protect your information. As in all computer networks linked to the internet, however, we cannot absolutely guarantee the security of the information that you provide over the internet and we will not be ultimately responsible for breaches to your security that are out of our control.

Security of Email Correspondence

The website invites you to contact TheKidsMode via email through the Contact page. Please note that email correspondence is not a secure means of communication because it is in free format text and cannot be encrypted. We recommend that you do not, therefore, send sensitive information (i.e. credit card details or passwords) via email.

Security Policy

On placing an order through this website your personal details are protected from interception, thereby assuring your security. Depending on your browser, you will see a different confirmation that your connection is secure. In most cases, you will see a closed padlock at the foot of the browser. All transactions are confirmed and authorised by your card issuing bank.

Links To Other Websites

Our website may contain links to other websites. Once you click on one of these links and leave our site for another website, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise due diligence and consult the privacy statement applicable to the website in question.

Information submitted to us is available to those employees of TheKidsMode who are tasked with managing and using this information. Otherwise, it is kept confidential.

TheKidsMode & Klarna Payments

We will only share the data that a customer supplies to us with Klarna when that customer click on the Klarna payment option. In other words, TheKidsMode only shares privacy data when the customer actively chooses the Klarna option in our checkout and Klarna’s widget is shown, not before. Klarna's default setup complies with EU regulations.

How can you stop receiving marketing communications from us?

If you wish to cease receiving marketing or market research communications from us or would like us to cease processing your information in any other way, please email a request to support@thekidsmode.com or click the 'unsubscribe' option on our communications.

Legal matters

If required by law, TheKidsMode will disclose personally identifiable information without your permission to the relevant legal authorities. This disclosure will be made in good faith that such disclosure is required to investigate or protect against suspected criminal activities to our customers, property (including this website), or to others.

Data protection legislation (GDPR)

As a company we are aware of our responsibilities under GDPR and have prepared the following self-declaration to demonstrate what actions we have taken towards compliance.

We have:

Updated our Privacy Policy, Terms and Conditions of Business and Cookie Policy on the website to show our actions are legal and transparent.

Reviewed our Data Protection Policy to ensure we do not retain any data longer than is appropriate and a legal requirement

Removed all pre-filled tick boxes for “opt in” consent from our website.

Amended our internal processes and procedures to establish who has access to what data within our company to minimize handling of sensitive personal data and how long it is retained for.

Trained all staff responsible for using our website and managing data on our website to understand GDPR and the key concepts of Privacy Impact Assessments, Privacy by Design, Transparency, Consent, Subject Access Requests and Responding to Data Breaches.

Created a system for dealing with any Subject Access Requests that individuals may make related to the data we hold about them.

Established formal contracts that all suppliers we use who handle data about our company are aware of their responsibilities under GDPR and comply as Data Processors.